Therefor we will share your review with our team. We are delighted that you are satisfied with your stay, the hotel and our staff. We are sure that this feedback will serve as an encouragement to all of our staff. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This 4-star hotel in central Hamburg offers rooms with free WiFi. We hope you had enjoyable days in Hamburg and a save journey back home. Novotel Hamburg City Alster, placeret som nr. We are looking forward to welcoming you again and wishing a pleasant and successful week! Save on your reservation by booking with our discount rates at Novotel Dorint Hamburg Alster in Germany Therefore your feedback is very important to us. Asked for extra sheets and it took well over 2 hours to get them. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I found Novotel Suites in Hamburg below my quality expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Corinna WITT, Hotel Manager Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Before arrival, you must confirm in writing that you are not on a tourist getaway. Inquire for accessible rooms.Â. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Where is Novotel Hamburg City Alster located? Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. The Alster lakes are a few minutes walk away. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Über Ihre lobenden Worte freuen wir uns sehr. Lean back in your comfy chair and live out your passion for travel across five continents. We are sure that this feedback will serve as an encouragement to all of our staff. Novotel Hamburg City Alster chấp nhận các loại thẻ này và giữ quyền khóa một khoản tiền tạm thời trước khi bạn đến nhận phòng. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Enjoy free WiFi, a restaurant, and a full-service spa. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. The private bathroom is fitted with a rain shower and hairdryer. Přihlásíte-li se k odběru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. I will share your comments with our team. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. WiFi is free, and this hotel also features a spa and a spa. Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. We are delighted that you are satisfied with your stay, the hotel and our staff. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Click here for more details and check back regularly for updates. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. WiFi is free, and this hotel also features a spa and a restaurant. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. This 4-star hotel is 1.8 mi (2.9 km) from Hamburg City Hall and 2.2 mi (3.5 km) from Miniatur Wunderland. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Jungfernstieg is 11 minutes away from your Novotel suites by subway. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Public spaces have free WiFi and wired Internet. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. However, the fact that this was not entirely satisfactory during your stay does not meet our standard. At Novotel Suites, we strive to offer every customer a first class service experience. Thank you for your support and understanding. Priceline™ Save up to 60% Fast and Easy 【 Novotel Dorint Hamburg Alster 】 Get the best deals without needing a promo code! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The room was spacious but poorly decorated and quite weared. An unwanted wrinkle? Book this exclusive benefit now and make the most of your business or leisure stays. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Therefor we will share your review with our team. Novotel Hamburg City Alster, Hamburg: See 1,349 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 337 hotels in Hamburg … It is always a pleasure to receive positive feedback. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. It is always a pleasure to receive positive feedback. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. We hope you had enjoyable days in Hamburg and a save journey back home. We are sure that this feedback will serve as an encouragement to all of our staff. I will share your comments with our team. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. It is always a pleasure to receive positive feedback. Stay at this 4-star spa hotel in Hamburg. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. We sincerely apologize for any inconvenience caused. We therefore regret that we have not met your expectations. Property Location With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Helle J., We are thankful for the great review about your stay. Families - 08/08/2020 Confirmed reviews ALL. 84 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. I am sorry that your experience did not meet your expectations. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. We enjoyed staying at this hotel. Staff were super friendly and helpful. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. Customer review rating 4.2/5 9,030 reviews, I can take advantage of the Members' rate, Mid-scale hotel for short and longer stays. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport.Â, The modern four-star hotel houses 210 air-conditioned rooms featuring complimentary WiFi, minibar, cable TV and safe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Visitors : © www.mediaserver.hamburg.de / Andreas Vallbracht, Novotel Hamburg City Alster: © Abaca Corporate / Michael Adamski. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are delighted that you are satisfied with your stay, the hotel and our staff. We are delighted that you are satisfied with your stay, the hotel and our staff. Moenckebergstrasse is minutes away. Therefor we will share your review with our team. There are 7 meeting rooms available. Enjoy close proximity to many attractions and retail facilities. Novo2 heißt Sie willkommen - das ist die innovative Kombination aus Lounge Bar & Eatery in Ihrem Novotel Hamburg City Alster. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Hotel Novotel Hamburg City Alster získal od naÅ¡ich hostů hodnocení Velmi dobrý. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. *By integrating this * asterisk-marked offer, we may receive a commission from the dealer upon purchase. These purchased products will not be more expensive for you as a user. WiFi is free, and this hotel also features a spa and a restaurant. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Bo Andreas F., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Did you get home safely? Because it's our deepest interest that our guests feel welcome at any time. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Lübeckertordamm 2 20099 hamburg germany, HAMBURG FUHLSBUETTEL At 15km / 9.32 miles, ALSTER JUNGFERNSTIEG At 1.5km / 0.93 miles, HAUPTBAHNHOF HAMBURG At 0.8km / 0.5 miles. I will share your comments with our team. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Where is Novotel Hamburg City Alster located? Thanks a lot and see you again! Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Therefor we will share your review with our team. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. And the hotel’s seven conference rooms can accommodate up to 220 people. It is always a pleasure to receive positive feedback. Our guests praise the breakfast and the helpful staff in our reviews. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. City dwellers and visitors go there to sail on the water or stroll along the … Toilet and bathroom looks quite new out. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Room was large and convenient for family stay. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. I had to deal with reception on two occasions only: check-in and check-out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The walk from the hotel to downtown quickly becomes sketchy. I will share your comments with our team. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Please allow me to sincerely apologize. We have intensified hygiene and prevention measures to ensure your safety. Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness center. Where is Novotel Hamburg City Alster located? It is always a pleasure to receive positive feedback. Therefor we will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Md Friends - 07/08/2020 Confirmed reviews ALL. Because it's our deepest interest that our guests feel welcome at any time. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. Ironing room A crumpled garment? Please allow me to sincerely apologize. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Rooms It is always a pleasure to receive positive feedback. I will share your comments with our team. We are looking forward to welcoming you again and wishing a pleasant and successful week! And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. I will share your comments with our team. You Will not starte for sure. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. We are delighted that you are satisfied with your stay, the hotel and our staff. We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Bathrooms are equipped with showers. All rights reserved - No materials may be reproduced without prior permission of hamburg.de, hamburg.de uses images from imago images, pixelio.de and "Minicons Free Vektor Icons Pack" — The copyright owners are listed in the copyright-box, http://www.hamburg.com/servlet/segment/com/visitors/stay/13121006/novotel/. Toilet way to small and felt like a cabin. We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. Both had a waiting line, both were slow and not well organised. It is always a pleasure to receive positive feedback. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. We are sure that this feedback will serve as an encouragement to all of our staff. Moenckebergstrasse is minutes away. We are sure that this feedback will serve as an encouragement to all of our staff. Careful cleaning. Location is ok. About Novotel Hamburg City Alster. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. Room design was good for our needs (three people, with movable dividers separating the main bed from the other). The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. Friendly staff at reception and restaurant! We stayed on 2nd floor and had no distraction. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation.